Terms and Conditions

Last Updated: MAY 28, 2025

Welcome to Bansal Tiles! These Terms and Conditions (“Terms”) govern your access to and use of our website www.bansaltiles.com (“Website”) and any purchase or use of our products and services. By using our Website or placing an order, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use the Website or purchase from us.

1. Products and Orders

✅ Product Descriptions
We strive to ensure that all product details, including descriptions, images, dimensions, and pricing, are accurate. However, variations in color, texture, or appearance may occur due to screen settings or natural material differences.

✅ Order Acceptance
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel an order at any time for reasons including but not limited to product availability, errors in product or pricing information, or suspected fraud.

✅ Bulk or Custom Orders
For large or custom tile orders, special conditions may apply, including advance payment, longer lead times, or non-refundable terms. These will be clearly communicated during the order process.

2. Pricing and Payment

✅ Pricing
All prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise. Shipping charges, if applicable, will be calculated at checkout or communicated separately.

✅ Payment
We accept various payment methods, including credit/debit cards, UPI, bank transfers, and payment gateway partners. Orders will be processed once payment is confirmed.

3. Shipping and Delivery

✅ Delivery Areas
We deliver across India. For international orders, please contact us before placing an order to check availability.

✅ Delivery Timelines
Estimated delivery timelines will be provided at the time of order. Delivery may be delayed due to unforeseen circumstances, including supply chain issues or courier delays.

✅ Risk and Ownership
Ownership of the products passes to you once payment is received in full. Risk of loss or damage transfers upon delivery.

4. Returns, Replacements, and Refunds

✅ Returns and Replacements
Tiles once sold are generally non-returnable unless they are damaged or defective upon delivery. Please inspect your order upon receipt and notify us within 48 hours of delivery if there are issues.

✅ Damaged or Defective Goods
If you receive damaged or defective tiles, we will arrange for replacement or issue a refund, as applicable. Proof (such as photos) may be required.

✅ Custom and Special Orders
Custom or made-to-order tiles are non-cancellable and non-refundable once production has begun.

5. Warranties and Disclaimers

✅ Product Warranty
We provide quality assurance on our tiles as per industry standards. However, we do not cover issues arising from improper installation, misuse, or lack of maintenance.

✅ Disclaimer of Liability
We make no warranties or guarantees, express or implied, regarding the Website’s operation or the products’ suitability for specific purposes. We are not liable for indirect, incidental, or consequential damages arising from the use of our products or Website.

6. Intellectual Property

All content on this Website, including logos, images, product designs, graphics, and text, is the property of Bansal Tiles or its licensors and is protected under intellectual property laws. You may not use, reproduce, or distribute any content without our written permission.

7. User Conduct

You agree not to:

• Use the Website for any unlawful purpose.

• Interfere with or disrupt the Website’s functioning.

• Upload harmful or malicious content.

8. Limitation of Liability

To the fullest extent permitted by law, Bansal Tiles and its affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or related to your use of the Website or purchase of products.

9. Governing Law and Dispute Resolution

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Morbi, Gujarat, India.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Updates will be posted on this page with an updated “Last Updated” date. We encourage you to review these Terms periodically.

11. Contact Us

If you have any questions or concerns regarding these Terms, please contact us:

📧 Email: info@bansaltiles.com
📞 Phone: +91 7262999444
📬 Mail:Bansal Tiles & Granite
С 36/1, ВЕHIND ST WORKSHOP, CHIKALTHANA MIDC,
CHHATRAPATI SAMBHAJINAGAR